What we can help with

We can help you with any questions you have, from education, employment, your rights and entitlements, social protection benefits, college grants, accommodation, and more. We can give you information, answer your questions, and provide you with a second opinion. 

Need more information?

We are here to answer your questions and talk through your options. Our online chat service for 16 to 25 year olds is available Monday to Friday, 4pm to 8pm. Chat to us now about your situation.

Chat now to a trained Youth Information Officer between 4pm and 8pm or leave us a message and we will email you back.

Who will you be talking to?

Our chat service is staffed by Youth Information Officers from centres across Ireland. Youth Information Officers are trained in providing information that is impartial, accurate, relevant to your question, in a non-judgmental and easy to understand way. The Youth Information Officers staffing the system are from YMCA Ireland, Crosscare and Youth Work Ireland.

Chat with us now

The most important thing is your safety
If you tell us that you are under 18 and are being harmed, are at risk of being harmed, or have been harmed in the past while under 18, we must report this information to Tusla – the Child and Family Agency – and possibly the Gardaí. To make these reports, we need your full name, your age and the county you live in. If you choose not to share this information with us, we will be unable to make a report.

Are you in a crisis?

This is not a service for people experiencing a mental health crisis, but if you need mental health support right now, text YIC to 50808 to start an anonymous conversation with a trained volunteer – 24/7.