Update on Passport Services

Passport Online

The Passport Service has paused operations in line with the move to Level 5 of the Government’s National Framework on Living with COVID-19 from 24 December 2020.

Passport Online is open to all applicants, including children, renewing their passports and those applying for their first passport who are resident in Ireland, UK, EU, EEA and Switzerland. These applications will be processed when the Passport Services resumes operations at Level 4.

To apply via Passport Online, please click here.

If you have not submitted supporting documents, please wait to submit until Ireland has returned to Level 4 or lower on the National Framework for Living with COVID-19.

Emergency Passport service

If you need a passport for travel in an emergency, please contact them through Their WebChat service.

An emergency is defined as death or grave illness of an immediate family member, with a need for urgent travel within the next few days or for emergency medical treatment of the applicant.

The Emergency team will request proof of emergency.

First-time applications require a longer processing time.

If you are undertaking a non-essential journey with a reasonable excuse, please contact theirr WebChat service.

Documents cannot be delivered by hand as their offices are closed. Please do not post any documents to them until you have contacted their WebChat service

Please note that passport cards will not be produced during Level 5 restrictions.

Contact Us

During Level 5, their phone lines are closed. If you need a passport for travel in an emergency (death or serious illness of a family member or for emergency medical treatment of the applicant), please contact them through our Customer Service Hub.

For the most up to date travel advice please check: dfa.ie/travel/travel-advice. If you are abroad, you should contact your local Irish Embassy or Consulate. They can advise you about your options for travel.